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Customer support department
Only 0,7% of our customers address Customer Support.
In the majority of cases trading with Octa is smooth and reliable, however in case you need any help or having any questions – don’t hesitate to let us know and help will come in just 7 seconds!
Help will come in just
7 seconds
7 seconds
Support
24 hours Monday to Sunday
Finance dept
IT
Trade compliance
KYC
3 minutes
minutes
minutes
96%Satisfaction rate
We offer support in the following areas:
- Deposit/Withdrawal Information
- Risk Management
- YOUR EVERYDAY TRADING
- Website Information
- Account Verification Process
- undertaking quality control
- Current Contests and Promotions
- An Introduction to Trading
- overseeing quality improvements
We speak your language
Available in: English, Indonesian, Malay, Thai, Hindi, Urdu
Our customer support department proved to be the best
Best customer service Asia
Best Customer service broker
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“Good support, keep it up”Ezra Mbonshi
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“Nathan's help was fast and professional. Thanks”Mohammad Rafiq
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“I love Octa chat, as the service staff is always very friendly and I always do get concrete answers to my questions! Thank you very much Ian and Sam! You ROCK!”Rene from Germany
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“Good quality support. Trying their best to solve my issues.”Shehzada Behram
“Good support, keep it up”
“Nathan's help was fast and professional. Thanks”
“I love Octa chat, as the service staff is always very friendly and I always do get concrete answers to my questions! Thank you very much Ian and Sam! You ROCK!”
“Good quality support. Trying their best to solve my issues.”
What some of our clients say about us
We welcome any feedback on our services at Octa. Please use the form in the Contact us page to share comments or ask questions about any of our services or start a livechat.