Our working hours this holiday season

This was a great year, and we are going to amend our working hours a little bit so we can celebrate the New Year holidays together.

Customer Support
24 December: 11 a.m. – 4 p.m. UTC we seize answering in live chats and only reply to emails.
4.00 p.m. – 11 p.m. our time off
11 p.m. UTC 24 December – 11 p.m. UTC 25 December we only reply to emails.
25 December
From 11 p.m. UTC we are working as usually
31 December
1 p.m. – 6 p.m. UTC we seize answering in live chats and only reply to emails.
6.00 p.m. 31 December 2021 – 11 p.m. 1 January 2022 our time off
1 January
11 p.m. 1 January – 11 p.m. 2 January we only reply to emails.

Deposits and withdrawals
Transfers might be delayed during the below hours
7 p.m. UTC 31 December 2021 – 1 p.m. UTC 1 January 2022